From time to time we have people contacting us saying that they have a problem with their china tableware.
The issue is grey, silver looking “scratch” marks or lines that appear on the surface, mainly of the plates. The customer’s natural instinct is that there is a fault with the glaze of the plates.
The glaze used on the tableware
Cleaning your Crystal Glassware
All quality Cut Crystal glasses are not recommended for use in the dishwasher as the heat and abrasive cleaners may mark the surface of the glass. This very often results in the glass becoming cloudy and is not reversible.
We would recommend washing your glass in warm soapy water. When drying do not hold the stem
Using a dishwasher
Most china tableware and dinner sets are dishwasher safe providing you follow a few guide lines
Do not overload the dishwasher
Follow the dishwasher manufacturers instructions
Ensure you use the correct balance of rinse aid and water softener
Use only recognised washing agents
Make sure the ware does not contact each other
Microwave Ovens
The Manufacturers will always recommend hand washing! However cutlery is used everyday and therefore naturally we all want to put it in the dishwasher.
That is not a problem as most of the cutlery Havens sell is dishwasher safe providing you adhere to a few simple instructions you will get the best from your Knives and Forks.
Rinse your
