The Customer experience and service is absolutely essential both instore and online if you want to retain customer loyalty and have advocates for your business.
Here are a few thoughts that over many years we have observed and trained our team to recognise and understand.
THE WELCOME:Customers who enter a shop hate to feel pressured, just as much as they
Are you always trying to think of something as a stocking filler? Take a look at Havens selection of reasonably priced presents for everyone.
We have small Yankee Candles Gift sets at £19.99, Mon Cheri Chocolates (always a favourite) at £8.50, a Scaletrix Mug at £7.95, Jigsaws galore from £10.95, lovely slippers from £18.50, a set of Marbles at
Following the screening of the Millionaire Intern on BBC worldwide we have received many emails of support, observations and objective criticism. There has also been a great increase in the traffic to our website www.havens.co.uk
Rather than try to respond individually to all the emails I thought I would set out our views on the program and the way we
This Weekend Get 10% Off Everything Online* Just Use Promo Code: EFC10 at the checkout.
* Excludes other offers.
With Christmas just around the door why not take some time to view our fantastic range of Ladies Jewellery.
Treating a loved one with a piece of jewellery says so much and here is our best 5 Top Sellers
Swarovski Jewellery has long been a favourite and the Tennis Bracelet at £79.00 is the perfect gift for any occasion.
Enter our amazing Monthly Competition to win two Laurence Llewelyn Bowen Flutes by Dartington Crystal
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