As always at this time of year we receive a huge volume of orders. Most of these are turned around in 48 hours.
It is all hands to the pump here getting your Christmas orders out on time.
With over 7000 products on our website, a large proportion of which we have in stock ready to go, inevitably there may well be some delays or even disappointments. Stock is coming in, albeit from some notable suppliers unpredictably and as soon as it does and orders are complete they are dispatched to you.
This is what we will do should your order not be in stock and ready to go:
Within a day or two we will either email or ring you with an estimated delivery date to arrive before Christmas or suggest an alternate. You have the choice then of waiting, accepting an alternate or to cancel your order. No money is taken until the goods are ready to leave us.
We are accepting orders right up until Christmas and if it is in stock we will get it out. The last collection by our couriers will realistically be Thursday 20th December when goods will be scheduled for delivery on Friday 21st December
Whilst the Couriers will be collecting from us on Friday 21st December with delivery on Monday 24th December this leaves very little time should any problem arise.
You will be cutting it very fine ordering in the last week before Christmas and it will be at your own risk as it leaves no room for delivery issues which occur from time to time particularly at Christmas.
Your order is very important to us and as always we will do our very best to get it to you on time.
Fingers crossed no snow this year, except on Christmas Day of course!!