By in Life in the Day of an Independent Retailer

A Sad Farewell to Hazel and a Big Hello to Gaby.

We are lucky here that we have very small staff turnover, people seem to stay with us for a while, so when one has to leave us, particularly a good one, it is always a sad day.

As many of you will know, Hazel has been one of our superb customer service team and sadly she has had to leave us for personal reasons. We all went out for a good dinner at a local Portuguese restaurant, O’ Picardo and through a haze of red and white wine we bade our farewells.

The good news is that Lisa is back. After a brief spell on the shop floor, Lisa has agreed to fill Hazel’s shoes. Knowing the ropes, Lisa will not need much training and she will be more than ably supported by our newcomer Gaby who we warmly welcome to the team.

The great thing is that different people bring different strengths to the team and I know that all our valued customers will continue to benefit from a seamless change.

Gaby is a bit of wordsmith too, so she will be doing some blogging to give you a newcomers insight into Havens.